Saturday, July 15, 2023

these are horrible people

 


so without mentioning the electricity company by name; let's just say that the actions of this energy provider came across as definitely un-Australian. the actions were like god's private mystery, and I am not religious. here we go.

1 month ago I received 3 emails in one day saying that one of my credit cards was about to expire. this was from my former energy provider, who had not been with for over a year. June 2022 to be precise. after many calls to their call centre, I was told to 'rest assured' that the emails were a scam and ignore them. there were no alternate addresses in the emails and no links to their site; only a link to their privacy policy which went to their site, without going to anything to do with my credit cards. 25 days ago, after also dealing with the energy ombudsman, I was given an assurance that I would not recieve another email from them again. 9 days ago I get another email from them and get this; containing a survey asking about loving to hear my thoughts interacting with the company.

so now it has come to the point where I and my former energy provider will receive a formal letter asking them to remove my email address from their system.

so please, after all this, I dearly hope that they take in the scope of this simple, yet direct, request.

please, fuck off.



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