so today was an amazing thing. I won't use the term confronted but today the staff at Zambrero Brunswick asked me the simple question - were you the guy that wrote about us?
I was - and am that guy. Lots of subsequent cheers and encouragement. The main thing was how happy all these workers were in relation to me praising their efforts. Efforts that involved not only communicating but sharing. Sharing laughter and happiness.
so here's the thing. Wander down a few doors to a certain clown based fast food chain. To give it away based on a contemporary descriptor, "the golden arches". Lately I have made the observation that even before masks and shields I have never witnessed a staff member smile, laugh or even interact with me in an even remotely reasonable, or human, way. Even way back when the vegetarian menu was introduced all those years ago. The burgers weren't too bad but lately the whole thing has gone to shit. They look nothing like what is advertised and frankly, the burgers are better at... well you know where. Plus the burgers look like what is the menu.
my main point of focus is something that costs nothing beyond a duty of care. I have had some serious fun with these people. Laughed and interacted with too much fun. That didn't create a queue or obstruct service.
not only great people but great human people. Let me go out on a limb here - great pals.
which makes me proffer a suggestion in relation to the ingredients of the secret BBQ sauce. I know I am wrong but diligence, happiness and care. More suggestions to come.
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